Care

Shipping & Returns

Shipping

  • Domestic (US)3–5 business days
  • Europe5–8 business days
  • Rest of World7–14 business days
  • Complimentary shippingOrders over $250

Every order ships in our signature rose-gold keepsake box, tracked and insured door-to-door.

Returns

Unworn pieces may be returned within 14 days of delivery. Items must arrive with original tags and packaging intact. Refunds are processed to the original payment method within 5 business days of receipt.

Final-sale, made-to-order and personalised pieces are not eligible for return.

Care

Silks and satins are best dry-cleaned. Store hanging, away from direct sunlight, in the dust bag provided.

Questions? Write to care@pinklizzie.co