Care
UK delivery is free on every order with no minimum spend. Orders outside the UK are a flat £14.99 GBP regardless of order value. Every order ships in our signature rose-gold keepsake box, tracked and insured door-to-door. Duties and taxes may apply on international orders and are the responsibility of the recipient.
Unworn pieces may be returned within 14 days of delivery. Items must arrive with original tags and packaging intact. Refunds are processed to the original payment method within 5 business days of receipt.
Final-sale, made-to-order and personalised pieces are not eligible for return.
Silks and satins are best dry-cleaned. Store hanging, away from direct sunlight, in the dust bag provided.
Questions? Visit our FAQ or write to care@pinklizzie.co